Thoughtful Care For Every Tail
Privacy Policy
Reviewed June 2026
At Loving Tails Pet Care, your privacy and trust matter deeply to us.
This Privacy Policy explains how Loving Tails Pet Care collects, stores, protects and uses personal information when you visit our website, contact us, submit forms, or use our services.
By using this website, you agree to the terms outlined within this policy.
The General Data Protection Regulation (GDPR)
This Privacy Policy governs the manner in which Loving Tails Pet Care collects, uses, maintains and discloses information collected from customers or users of this website.
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PERSONAL INFORMATION WE MAY COLLECT
We may collect personal information from customers or website visitors in a variety of ways, including when you:
Visit our website
Submit an enquiry form
Contact us via email, phone, WhatsApp or social media
Request information about services
Complete onboarding or pet care forms
Subscribe to updates or newsletters
The information collected may include:
Name
Email address
Phone number
Home address
Pet information
Emergency contact information
Veterinary details
Any additional information voluntarily provided to us
2. HOW YOUR INFORMATION IS USED
Loving Tails Pet Care may use collected information for the following purposes:
To respond to enquiries and bookings
To provide safe and personalised pet care services
To maintain client records and pet information
To improve customer experience and website functionality
To communicate important updates regarding services
To send occasional service-related emails or information
To ensure the wellbeing and safety of pets in our care
3. WEBSITE COOKIES
Our website may use cookies to improve user experience and help the website function correctly.
Cookies may collect anonymous information regarding website usage, traffic and visitor behaviour. Users may choose to disable cookies within their browser settings, although some areas of the website may not function fully without them.
4. HOW WE PROTECT YOUR INFORMATION
We adopt appropriate data storage and security measures to help protect personal information against unauthorised access, disclosure, alteration or destruction.
Personal information submitted through this website or during onboarding is treated confidentially and stored securely.
5. SHARING YOUR PERSONAL INFORMATION
Loving Tails Pet Care does not sell, trade or rent personal information to third parties.
Information may only be shared when necessary for the safe operation of services, including:
• Veterinary professionals in emergencies
• Trusted service providers assisting with website or business operations
• Legal authorities where required by law
Any third parties used are expected to handle information securely and confidentially.
6. SOCIAL MEDIA & WEBSITE LINKS
Our website and communications may contain links to Instagram, Facebook, WhatsApp or other external platforms.
Please note that external websites operate under their own privacy policies, and Loving Tails Pet Care is not responsible for the content or privacy practices of external sites.
7. YOUR RIGHTS
Customers and users may request:
• Access to personal information we hold
• Corrections to inaccurate information
• Removal of personal information where legally appropriate
• Withdrawal of consent for communications
Requests can be made at any time by contacting us directly.
8. CHANGES TO THIS PRIVACY POLICY
Loving Tails Pet Care reserves the right to update this Privacy Policy at any time.
Any updates or changes will be posted on this page with the revised review date shown at the top of the policy.
9. CONTACTING US
If you have any questions regarding this Privacy Policy, your personal information, or the practices of this website, please contact:
Loving Tails Pet Care
hello@lovingtailspetcare.com
Thoughtful care for every tail 🤍